

A Return Merchandise Authorization number (RMA#) is
required and can be obtained quickly & easily by contacting customer service via email or phone. Items that are returned without a RMA#, that
are opened/used or returned after thirty days after delivery will not be
accepted.
We will notify you via
email once we have processed your return. Please mail your package in a
prepaid, insured, traceable method to the address found on your packing
slip. If you use a postage-paid return mailing label or a pre-paid label
from our Customer Service department, the cost of the return will be deducted
from your refund.
Shipping Damage
Shipping Errors and Damaged Goods
need to be addressed with our Customer Service department within 3 days of receipt.
Please keep all packing materials and boxes incase a claim needs to be filed
with the shipping carrier.
Safety
Diffusers Warning
Warning: Caution flammable. Do not light sticks. Keep away from heat & open flame. Keep out of reach of children and animals. For external use only. Avoid contact with skin, eyes, plastic, painted or varnished surfaces. Federal law prohibits any use of this product in any way other than it’s intended use, as solely an aromatic device. Made in
Candles Warning
CAUTION:
Failure to follow instructions could result in fire hazard or personal
injury. Trim wick to 1/4" before using. Burn candle on heat resistant
surface or in suitable holder. Do not burn more than 4 hours at a time.
Never leave burning candle unattended or within reach of children or
animals. Keep out of drafts. Do not move while
lit or until wax hardens. Use caution when extinguishing. Do not use
water to extinguish. Keep free of foreign objects. For indoor use only.
Made in
Use of this Web Site constitutes your acceptance of the following:
This
Web Site is owned and provided by The Orion Botanica & Company, Inc..
("Orion Botanica & Company, Inc."). Please understand that all
services provided by Orion Botanica & Company, Inc. through this Web Site,
including the sale of any products, are provided subject to the following terms
and conditions. BY USING THIS WEB SITE, WHETHER BY PURCHASING ANY PRODUCTS FROM
OUR SITE OR BY DOWNLOADING ANY INFORMATION OR MATERIALS FROM THE SITE OR
OTHERWISE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND AGREE
THAT YOU WILL BE BOUND BY AND SUBJECT TO THESE TERMS AND CONDITIONS. In the
event of a violation of any of these terms and conditions, Orion Botanica &
Company, Inc. reserves the right to deny future access to the Web Site and to
seek all remedies available at law and in equity.
Applicable Law
This Web Site is created, controlled and maintained by Orion Botanica &
Company, Inc. in the State of
By using this
Web Site, including by virtue of purchasing products hereon, you agree to
submit to the jurisdiction of the State of
If any
provision of these terms and conditions is deemed to be void, unlawful or
unenforceable for any reason, all other provisions contained herein shall
remain in full force and effect. These terms and conditions constitute the
entire agreement between the parties as to matters relating to this Web Site
and may only be modified by a writing signed by both parties.
Disclaimer of Warranties
THIS WEB SITE AND THE MATERIALS, CONTENT AND PRODUCTS PROVIDED HEREIN ARE
PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ORION
BOTANICA & COMPANY, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
OR NATURE WHATSOEVER, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS
WEB SITE OR THE CONTENT, MATERIALS, PRODUCTS AND SERVICES PROVIDED HEREIN, AND
EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT ALLOWED BY LAW ALL WARRANTIES,
WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT OR
ANY WARRANTY OR REPRESENTATION THAT THE OPERATIONS AND FUNCTIONS OF THIS SITE
SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED.
Where
applicable law does not allow the exclusion of implied warranties, the
foregoing exclusions may not apply to you.
Without
limiting the generality of the foregoing, this Web Site and the Materials
contained herein may contain inaccuracies and typographical errors. Orion
Botanica & Company, Inc. does not warrant the accuracy or the completeness
of the Materials or the reliability of any advice, opinion, statement or other
information displayed or distributed through this Web Site. Any reliance on any
of the foregoing shall be at your sole risk.
Disclaimer of Liability
IN NO EVENT SHALL ORION BOTANICA & COMPANY, INC., OR ANY OF ITS OFFICERS,
DIRECTORS, SHAREHOLDERS, EMPLOYEES, DISTRIBUTORS, AFFILIATES, SUBSIDIARIES,
AGENTS OR REPRESENTATIVES, BE IN ANY WAY LIABLE TO ANY PARTY FOR ANY DIRECT,
INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR ANY OTHER
DAMAGES WHATSOEVER, ARISING FROM OR RELATING TO THE USE OF OR INABILITY TO USE
THIS SITE OR THE CONTENT, MATERIALS AND FUNCTIONS THEREOF, OR OF ANY LINKED WEB
SITE, OR OTHERWISE RELATING HERETO, REGARDLESS OF WHETHER THE SAME ARE
FORESEEABLE OR IF ORION BOTANICA & COMPANY, INC. WAS ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Orion Botanica & Company, Inc. and its owners or shareholders will not be held liable for damages of any kind in connection with the use of any of our products. This applies to any and all damages (direct, indirect, third party, special, punitive, exemplary, or consequential). By placing an order with Orion Botanica & Company, Inc. you hereby agree to the aforementioned policies and terms.